Privacy Policy

Privacy Policy for Pinpoint Web Studio LLC
Last Updated: 10/06/2024

Introduction

Welcome to the website of Pinpoint Web Studio LLC. We appreciate your interest in our services and your visit to our online platform. We recognize the significance of protecting your personal data and are committed to safeguarding your privacy when you interact with us, both online and offline.

Our Privacy Policy serves as a guide to explain how we collect, utilize, share, and manage your personal information. It encompasses various scenarios in which we might gather data from you, including but not limited to, when you use our website, fill out forms, engage with our customer service, or subscribe to our newsletters. The policy also elaborates on the security measures we have put in place to keep your data safe, your rights in relation to the data collected, and how you can exercise these rights.

By using our services and by sharing your information with us, you are accepting the practices described in this Privacy Policy. If you do not agree with the terms of this policy, we kindly ask that you refrain from using our website and services. We also encourage you to frequently check this policy for updates, as we may make changes to it from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Your privacy is not just a legal obligation for us; it is a part of our commitment to provide you with the best possible service. We are dedicated to being transparent, responsible, and respectful in the management of your personal information.

Scope of the Privacy Policy

This Privacy Policy governs all interactions you may have with Pinpoint Web Studio LLC, either through our main website, associated subdomains, or any digital platforms that we operate and that link to this Privacy Policy. Our intent is to provide a comprehensive framework that outlines our data collection and usage practices across these various touchpoints.

What Is Included

Website: The policy applies to your use of our primary website and any subdomains or affiliated websites that we control and operate.
Online Forms and Portals: Any forms, questionnaires, or portals hosted on our website or associated platforms fall under the purview of this Privacy Policy.
Customer Service Interactions: This includes any data collected through customer service channels, whether digital or offline, as long as the interaction is initiated through our website or associated platforms.

What Is Excluded

Third-Party Websites: This policy does not extend to external websites, applications, or platforms that you may access through links on our website. We are not responsible for the privacy practices or content of these third-party services.
Social Media: While we may have a presence on social media platforms, the data collected there is governed by the privacy policy of the respective social media service, not this Privacy Policy.
Non-Digital Interactions: Interactions or transactions that take place offline or outside the scope of our website and digital platforms are not governed by this Privacy Policy unless explicitly stated otherwise.

Cross-Platform Applicability

If you are using multiple services or platforms offered by Pinpoint Web Studio LLC, please note that this Privacy Policy serves as a universal document intended to be applicable across these various services unless otherwise specified.

Updates and Modifications

We reserve the right to expand or narrow the scope of this Privacy Policy as we introduce new services, discontinue existing ones, or as required by applicable law. Any such changes will be reflected in updates to this document.

What Information We Collect

Introduction
In the course of providing our services, Pinpoint Web Studio LLC may collect various types of information to offer you a seamless and personalized experience. The information collected can be categorized into personally identifiable information (PII) and non-personally identifiable information (non-PII). Below, we outline the different categories of information, how they are collected, and the purpose behind collecting them.

Personally Identifiable Information (PII)

Name: We may collect your first and last names when you fill out forms, register for an account, or engage with our customer service.
Email Address: Your email address may be collected when you sign up for newsletters, request information, or use our contact forms.
Phone Number: When you provide your phone number for contact, inquiries, or service-related processes, we collect and store this information securely.
IP Address: We capture your IP address automatically as part of the data exchange that happens when you visit our website.

Non-Personally Identifiable Information (Non-PII)

Usage Data: This includes information such as the pages you visit on our website, the time you spend on those pages, the actions you take, and other patterns related to your behavior on the site. This data is collected through Google Analytics.
Device Information: We may collect information about the device you use to access our services, including the type of device, operating system, and browser.
Location Information: While we do not collect precise geolocation data, we may gather general information about the city or country from which you are accessing our website.

Special Categories of Information

Forms: Any information you voluntarily provide through forms, including but not limited to feedback forms, surveys, and registration forms, is collected and stored securely.

How Information Is Collected

Direct Interactions: Information may be collected directly when you manually input data into forms, speak to our customer service, or participate in surveys.
Automated Methods: Tools like cookies and Google Analytics collect data automatically as you navigate our website. For more details, please refer to our Cookies Policy.

Purpose of Collection

To Provide Services: The primary purpose of collecting your information is to provide and improve our services, including customer support and website maintenance.
Marketing: If you opt-in, your information may be used for sending you newsletters and promotional materials.
Analytics: Non-PII is extensively used for analytics to understand user behavior, which helps us improve our services.

Consent and Opt-Out

By using our services, you implicitly consent to the collection of the information as described above. If you wish to opt-out of data collection or update any personal information, you can do so by contacting us through the channels listed in this policy.

How We Use Your Information

Purpose of Data Collection
We use your information for the following purposes:

To send you email newsletters containing updates, offers, or other relevant information.
To improve customer service by understanding your needs and providing targeted assistance.
To analyze website traffic and understand user behavior, thus improving your overall experience on our site.

Privacy Notice Specific to Mobile Messaging

We will only use information you provide when opting into mobile messaging (the “Program”) to transmit your mobile messages and respond to you, if necessary. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY FOR SUCH THIRD PARTY’S MARKETING PURPOSES OR OTHERWISE FOR SUCH THIRD PARTY’S OWN BENEFIT. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Section is strictly limited to the Program and has no effect on other provisions of this Privacy Policy that may govern the relationship between you and us in other contexts. To view our complete Mobile Messaging Terms and Conditions, please see the Terms of Use on our Site.

Consent and Agreement

By continuing to browse our website or by submitting forms, you implicitly consent to this privacy policy. For certain types of data, no explicit consent is required.

Data Storage and Security Measures

We prioritize the security of your data and implement various measures to protect it:

We use secure cloud service providers to store your data.
Encryption techniques and password-protected access are used to safeguard your information.
We only retain your data for a period of one year unless otherwise stated.

Data Portability

Users have the right to request the transfer of their data to another service or platform if they so wish.

Your Rights and Choices

You have several rights and choices with regard to your data:

You can opt out of certain data collection activities.
Although it is not our preferred method of communication for privacy matters, you may contact us to resolve concerns.

Cookies and Tracking

We use cookies and similar tracking technologies to collect data. All such data is held by third-party services like Google Analytics, WordPress, or Elementor. We are not responsible for any breaches that occur through these third parties.

Compliance with Telephone Consumer Protection Act (TCPA)

In compliance with the Telephone Consumer Protection Act (TCPA) and related regulations, including the rules established by RingCentral, we adhere to the following practices:

SMS Messaging and Consent
By providing your phone number and opting in to receive SMS messages, you consent to receive text messages related to our services. These messages may include service updates, important notifications, or other information directly relevant to the services you have signed up for.
Opt-In Requirement
You must explicitly opt in to receive SMS messages from us. We will not send SMS communications unless you have provided prior express written consent. You may opt in by completing our registration process or through other methods explicitly provided for obtaining consent. By sending us a text message to this number +1 (305) 428-2935, you agree to receive text messages from our company.
Privacy of Your Information
SMS OPT-IN OR PHONE NUMBERS FOR THE PURPOSE OF SMS ARE NOT BEING SHARED. We respect your privacy, and your phone number and consent will be used solely for communications between you and our company, in line with your preferences.
Opting Out of SMS
You can opt out of receiving SMS messages at any time by replying “STOP” to any message or contacting us directly. Opting out of service-related SMS messages may affect your ability to receive important updates or notifications related to your account or services.
Do Not Call Registry and Compliance
We comply with the National Do Not Call Registry regulations and honor opt-out requests promptly. If you have any concerns about the receipt of unwanted SMS messages or calls, please contact us to address the issue.

External Links

This website may link to other websites, including social media platforms. We hold no responsibility for the privacy policies or practices of these third-party sites.

Minors

We do not target minors through our services, and we prefer that all data collected be from individuals aged 18 and above.

Legal and Regulatory Compliance

We operate under the jurisdiction of the laws of the United States and take steps to ensure compliance with applicable regulations.

Conflict Resolution

While we don’t have a specified method for resolving disputes related to this privacy policy, we are committed to addressing any concerns in a fair and effective manner.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy without explicitly notifying users. You are advised to check this policy periodically for any updates.

Notifications and Communications

We do not send reminders or specific notifications concerning this privacy policy. All relevant information can be found in this document.

Contact Us

For any inquiries related to this privacy policy, feel free to contact us at the address provided above or through additional contact methods that will be specified here.

Disclaimer

Pinpoint Web Studio LLC is not responsible for any breaches or issues related to third-party services. Your use of such third-party services is at your own risk. This privacy policy is subject to change at our discretion.